Responsibilities:

• Identify and pursue new business opportunities.

• Build and maintain relationships with government agencies.

• Develop and submit proposals for government contracts.

• Monitor industry trends and market conditions.

• Qualifications:

  • Proven experience in business development or sales.

  • Strong networking and relationship-building skills.

  • Excellent proposal writing and presentation abilities.

  • Knowledge of government contracting processes.

Responsibilities:

• Manage employee recruitment and onboarding.

• Develop and implement training programs.

• Conduct performance evaluations and manage employee relations.

• Ensure compliance with HR policies and regulations.

• Qualifications:

  • Experience in HR management or a related field.

  • Strong knowledge of HR policies and best practices.

  • Excellent communication and interpersonal skills.

  • SHRM or other relevant certification is preferred.

Responsibilities:

• Manage IT infrastructure and support services.

• Ensure cybersecurity measures are in place.

• Support IT needs for government contracts.

• Develop and maintain IT policies and procedures.

• Qualifications:

  • Proven experience as an IT Manager.

  • Strong knowledge of IT systems and cybersecurity.

  • Excellent problem-solving and technical skills.

  • Ability to manage a team of IT professionals.

• Responsibilities:

  • Develop and implement marketing strategies.

  • Promote the company's services and brand.

  • Manage public relations and communication efforts.

  • Analyze market trends and adjust strategies accordingly.

• Qualifications:

  • Experience in marketing or public relations.

  • Strong communication and creativity skills.

  • Excellent analytical and strategic thinking abilities.

  • Knowledge of digital marketing tools and techniques.

Core Responsibilities

• Application Review & Adjudication: Evaluate incoming applications for the Veteran ID Card submitted via AccessVA. Verify critical veteran documentation, including character of discharge (e.g., DD214, DD256 forms) and valid government-issued identification (driver's licenses or passports).

• Photo Quality Control: Review uploaded user photos to ensure they comply with strict federal security standards (passport-style alignment, neutral expression, white/plain background, clarity).

• Technical Help Desk Support: Assist Veterans navigating technical hurdles on VA.gov or AccessVA, such as login authentication failures (ID.me or Login.gov issues), missing application links, or system glitches.

• Escalation & Inquiry Management: Track, manage, and log support tickets using internal ticketing platforms. Escalate complex record discrepancies (e.g., unknown or uncharacterized discharge statuses requiring National Personnel Records Center retrieval) to higher administrative levels.

• Information Security (PII): Handle sensitive veteran records, Social Security Numbers, and personal documentation in strict compliance with HIPAA, the Privacy Act, and VA data security guidelines.

Key Qualifications

• Experience in customer service, call center environments, or IT help desk tier-1 support.

• Familiarity with military discharge documentation (DD214).

• Strong capability to navigate multi-screen databases and identity verification software.

Core Responsibilities

• Data Auditing & Validation: Monitor, profile, and audit incoming database entries—such as Electronic Health Records (EHR) or national data registries—to isolate errors, duplicates, or missing mandatory values.

• Remediation & Error Correction: Work closely with administrative personnel, developers, or clinical teams to resolve data defects, correct coding errors, and standardize formats across systems.

• Compliance & Standards Enforcement: Ensure all handled data aligns with national standards and internal VA data governance frameworks.

• Metrics & Reporting: Build and maintain metrics, dashboards, or tracking tools to measure data consistency and completeness over time. Present quality findings to facility leadership or program managers.

• Process Improvement: Participate in Performance Improvement (PI) initiatives to pinpoint the root causes of systemic data errors and design training materials to prevent them at the source.

Key Qualifications

• Strong analytical, data mining, and critical thinking skills.

• Proficiency in database management tools, spreadsheet functions (such as advanced Excel or SQL queries), or healthcare-specific registries.

• For clinical variants of this role, a background as a Registered Nurse (RN) or Health Information Administrator (RHIA) is frequently required. For technical IT variants, a background in data governance or data engineering is preferred.

Core Responsibilities

• Data & Records Management: Extract, compile, and systematically verify complex data from source documents. Input data into primary Air Force information systems and track updates to logs, spreadsheets, or maintenance records.

• Information Processing: Review incoming correspondence, regulations, and official publications. Correct discrepancies in documentation and route items to appropriate unit leadership or technical specialists.

• Office Coordination: Maintain office inventory, verify supply receipts against federal procurement orders, and reconcile budget line items for unit supplies.

• Operational Reporting: Prepare recurring statistical or narrative reports by gathering metrics from internal databases (e.g., tracking training completion rates, readiness logs, or equipment statuses).

• Supervisory / Level IV Lead Duties: For Level IV positions, provide task-delegation, quality control checks, and training oversight for Level I–III clerks within the office environment.

Key Requirements

• High school diploma or equivalent (Associate degree preferred).

• 2–4 years of progressive clerical or administrative experience (DoD or military background preferred).

• Strong proficiency in data entry and office management platforms (Microsoft 365, advanced Excel functions).

• Clearance: Ability to obtain and maintain a DoD Secret Security Clearance or a favorable National Agency Check with Inquiries (NACI) background check.

Core Responsibilities

• Personnel Action Processing: Process, track, and audit administrative actions related to assignments, promotions, separations, retirements, evaluations, and awards/decorations.

• System Maintenance (MILPDS/DEERS): Utilize and update specialized DoD personnel databases, such as the Military Personnel Data System (MilPDS) and the Defense Enrollment Eligibility Reporting System (DEERS) for ID card/benefits verification.

• In- & Out-Processing: Conduct thorough in-processing and out-processing briefings for personnel arriving at or departing the installation. Verify duty status reporting (leave, temporary duty [TDY], or deployment states).

• Records Auditing: Regularly cross-check active files with source documents to catch data mismatches, ensure compliance with Air Force Instructions (AFIs), and rectify record errors.

• Command Support: Act as a critical resource for the Commander’s Support Staff (CSS), providing supervisors and commanders with accurate personnel rosters, manning metrics, and status reports.

Key Requirements

• 2+ years of human resources, military personnel, or administrative clerk experience.

• Prior experience utilizing MilPDS, DEERS, or similar federal HR management tracking tools is highly desired.

• Strong knowledge of military rank structures, customs, and personnel regulations (AFIs).

• Clearance: Active DoD Secret Security Clearance or favorable background adjudication is standard.

Core Responsibilities

• Executive Calendar Management: Maintain complex schedules, coordinate high-level meetings, and resolve calendar conflicts for senior unit leadership.

• Defense Travel System (DTS) Coordination: Arrange official temporary duty (TDY) travel, build itineraries, and process post-travel reimbursement vouchers within the DTS environment.

• Task Management (TMT): Receive, track, and distribute official tasks and action items via the Task Management Tool (TMT). Ensure responses from action officers meet tight deadlines and align with proper military routing standards.

• Document Standardization: Review, format, and edit outward-facing correspondence, memorandums, and evaluations to ensure strict compliance with the Air Force Tongue and Quill manual.

• Visitor Protocol & Communications: Serve as the primary point of contact for the executive office. Screen phone calls, manage official mail, and greet visiting military dignitaries, contractors, and civilian personnel.

Key Requirements

• 3+ years of executive administrative support experience, ideally within a federal agency or military command.

• Mastery of professional English grammar, spelling, and executive-level document formatting.

• Experience navigating specialized DoD systems like the Defense Travel System (DTS) and Task Management Tool (TMT).

• Clearance: DoD Secret Security Clearance.